Emergency Dispatch: (703) 335-7982
Customer Service: (703) 335-7950

Account Login

Apply for financial assistance by clicking on the COVID-19 Relief Program link in the menu at left if you have unpaid Service Authority water bills due to the impacts of COVID-19.
Click here for more information about the COVID-19 Municipal Utility Relief Program.
Haga clic aquí para la solicitud en español. Guarde la forma que ha completado y envíela por correo electrónico a CustomerService@pwcsa.org
The Service Authority now offers new payment options and lower convenience fees. Customers can now store payment information and receive optional payment reminders. Registration is not required to make one-time payments. Customers can continue to pay by phone at 703-335-7950.
To login, enter your Email Address and Password in the fields below.
For new user account registration Click Here