Emergency Dispatch: (703) 335-7982
Customer Service: (703) 335-7950

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Notice: As a responsible partner in reducing potential further transmission of Coronavirus 2019 (COVID-19), all Prince William County Service Authority facilities are closed to the public until further notice. This will have no impact on our customers’ water services, which will remain uninterrupted. In addition, Service disconnections for Service Authority accounts have been suspended until further notice.
For more information about the Service Authority’s response to COVID-19 and your water service, please Click Here.
We encourage customers to go paperless and sign-up for electronic billing and pay through the electronic options available, such as free e-check.
The Service Authority now offers new payment options and lower convenience fees. Customers can now store payment information and receive optional payment reminders. Registration is not required to make one-time payments. Customers can continue to pay by phone at 703-335-7950.
To login, enter your Email Address and Password in the fields below.
For new user account registration Click Here